FAQ

SHIPPING

•⁠  ⁠Processing time: 1–3 business days.
•⁠  ⁠Delivery time (USA): 3–7 business days from our US warehouse.
•⁠  ⁠A tracking number will be emailed to you once your order is shipped.

PAYMENT

We accept major credit cards and secure online payments.

RETURNS & EXCHANGES

If your item arrives damaged or defective, please contact us within 7 days of delivery
with photos or a short video. Our team will review your case and offer a replacement
or a refund when applicable.

CONTACT

If you have any questions, you can reach us through the contact form on our website
or by email at: Contact@getnovaskin.com